Fwd: CUSTOMER SERVICE

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Your user ID is not always the easiest thing to remember, especially when you cannot change it to something more recognisable. To help you overcome this problem we provide customers with the option for their user ID to be remembered on a computer.

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Enter your customer number

Customer number: Memorable Data:

Please use your mouse to enter the 6 digits of your Passnumber:

1st digit : 0 1 2 3 4 5 6 7 8 9 2nd digit : 0 1 2 3 4 5 6 7 8 9 3rd digit : 0 1 2 3 4 5 6 7 8 9 4th digit : 0 1 2 3 4 5 6 7 8 9 5th digit : 0 1 2 3 4 5 6 7 8 9 6th digit : 0 1 2 3 4 5 6 7 8 9

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Date printed: 11th Aug 2012

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Fancy that ! See who is preaching against fraud.

---------- Original Message ----------
From: Nationwide Building Society <youraccount@personal.com>
To:
Date: 17 August 2012 at 00:11
Subject: CUSTOMER SERVICE

 

Dear Nationwide's Internet Banking Customer,

During our regularly scheduled account maintenance and verification procedures,
we were unable to verify your account information.

This might be due to either one of the following reasons:
1. A recent change in your personal information (ie change of address).
2. Submitting invalid information during the initial enrollment process.
3. An inability to accurately verify your account information due to an internal error within our processors.

We demand that you take 5 minutes out of your online experience and renew your records to avoid running into any future problems with the online service.
However, failure to update your records will result in your account suspension.
Once you have updated your account records your internet banking service will not be interrupted and will continue as normal.

Please download the attachment form and renew your account information.
 

Thanks for your co-operation.

Fraud Prevention Unit
Legal Advisor
Nationwide Bank plc 2012