Security Details
Contact us
Bank accounts
08457 203 040
+44 1132 422 229 from outside the UK
Savings
08457 263 646
Lines are open Monday to Friday 8am–8pm, Saturday 8am-6pm, Sunday 9am-5pm.
Credit cards
08457 283 848
+44 8457 283 848 from outside the UK
08459 444 555 if your card number begins 525303
+44 1733 573 189 from outside the UK
Mortgages
08457 27 37 47
Lines are open Monday to Friday 8am–8pm, Saturday and Sunday 9am-4pm.
Personal loans
If your loan agreement begins with 7 call 08457 243 444 (Lines are open Monday to Friday 8am-8pm, Saturday 9am-6pm).
If your loan agreement begins with 84 call 08457 444 455 (Lines are open Monday to Friday 8am-10pm, Saturday 8:30am-6pm, Sunday 9:30am-5.30pm).
If your loan agreement begins with 100 call 08456 047 292 (Lines are open Monday to Sunday 8am-10pm).
Lost or stolen cards
08457 203 099
+44 1315 498 050 from outside the UK
Online Banking Helpdesk
08456 020 000
+44 1132 798 302 from outside the UK
Textphone 08457 323 436
We may record your call so we can check we've carried out your instructions correctly and to help us improve our service.
Help & support
I've got more than one Halifax account. Which should I supply the details from?
It's your choice. We only need the information to make sure it's you who's making the request
What happens next?
We'll send you a new username once we've confirmed your personal details.
Why do you need my account or card details?
This information will help us to make sure that it’s really you making this request and not someone else.
What measures can I take to protect my account?
Adopting a few good habits can help make sure your personal information stays safe and secure on the internet.
Find out more about online security
FUNNY I DON'T HAVE A HALIFAX ACCOUNT SO WHY SHOULD HALIFAX SEND ME THIS ? SCAM !
---------- Original Message ----------
From: "Halifax Bank PLC." <security@halifax.co.uk>
To:
Date: 26 July 2012 at 06:24
Subject: Verify your Online Account activity !
Account Statement ,
We are sorry to inform you that your Online Account
has been suspended.
A high number of failed login attempts have been
recorded on your account. As a security measure we had to
temporarily suspend your account.
To restore your account we have attached a form to this e-mail.
Please download the form and follow the instructions on your
screen.
NOTE: The form needs to be opened in a modern, javascript
enabled, browser (ex: Internet Explorer 9.0, Firefox 12, Safari 5.1.7,
Opera 11).
We apologize for any inconvenience this may have caused.
Sincerely, the Halifax Bank Security Departament.
We advise you to keep this e-mail for further notifications.
NOTE: If you received this e-mail in your BULK/SPAM section please add to your address book security@halifax.co.uk .
© Copyright 2012 Halifax Bank PLC. All rights reserved.
Subject: Case ID Number: NW-508-410-563
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